Water testing program


 The chemistry of your pool water is very important! If the water isn’t balanced properly, your water will be uncomfortable to swim in and could do damage to your pool and equipment.      

What We Test For



Free Chlorine indicates the amount of disinfecting chlorine in your pool water. The optimal range you should keep your water at is between 2 to 4.

If the chlorine levels are too low you are at risk for getting algae and therefore the water is unsafe to swim in.

If your chlorine levels are too high it can cause your skin to itch, bleach your swimwear, and create a strong odor. With extremely high levels of chlorine, there is a risk of damage to the gel coat (fibreglass pool) or your liner (vinyl pool) as well as deterioration of your solar blanket.

We add products to help prevent your chlorine from evaporating quickly. 

Another way to help prevent chlorine evaporation is leaving your solar blanket on. From time to time we may ask you to leave your solar blanket off as there may be high levels of chlorine present.


In a salt water pool it is the salt itself that produces the chlorine. Your pool system will have a salt cell system if your pool is considered a salt water pool. The salt cell system uses electrolysis in the presence of dissolved salt to produce chlorine.  

Your pool’s salt level should be between 3000-4000ppm. 


PH indicates how acidic your pool water is. Keeping the level between 7.2 and 7.8 is ideal. If the levels are low your eyes will sting when in contact and it can also damage your pool operating system. If the result is too high you may develop calcium scaling in your pool and corrosion of your equipment will occur.

To correct the balance of your pH level we check the alkalinity level first. If your alkalinity level is off, then correcting this in turn will help normalize your pH level.

There is a product you can purchase (if you have not already) called the IntellipH pH Controller. This product balances your pH for you by sensing and dispensing muriatic acid automatically as needed. We monitor this system for you and refill it as needed.


Total alkalinity indicates the water's ability to buffer PH changes. The proper normal range for alkalinity is between 100ppm-150ppm. At low levels, the PH tends to swing around wildly. At high levels, the PH tends to drift up.


Calcium Hardness indicates the amount of calcium in the water. At low levels (below 125ppm), the water may dissolve calcium out of the pool material surfaces. Calcium helps fiberglass pools resist staining and cobalt spotting. At high levels of calcium (above 300ppm) you can develop calcium scaling on the surfaces of your pool model and damage may come to your equipment.


Stabilizer is what helps prevent your chlorine from evaporating. We apply products as necessary to control the levels of chlorine in your pool. 

We will be adding products each visit as necessary to keep your water balanced. 

It may take time to correct the levels of your pool chemistry as we apply only a safe limit of products at a time and cannot mix certain products. One example of a danger that could occur by over applying chemicals is accidentally creating mustard gas. 


We will be checking your water on a biweekly basis throughout the season to ensure we are keeping your water balanced. 

Our clear water program not only focuses on the chemistry, but we also focus on the maintenance chemicals necessary to keep your pool free from algae and scaling. Our pool technicians will regularly be inspecting your equipment to ensure it is running at maximum performance so that you don’t have to. 

We record everything we do with your pool and equipment so you are always kept in the loop! 

Additional Services Offered

• Annual salt cell cleaning 

(should be done every 500 hours)

• Biannual gasket replacement

(should be done every 2 years for maximum performance)

• Pool Vacuuming

We, as a business, provide this service so that you can enjoy a stress free season in your backyard paradise!